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Store Policy

Customer Care

At Shrorasri Endeavors, customer satisfaction is at the heart of everything we do. We are here to assist you at every step of your shopping journey.

  • Support Hours:

       Our customer support team is available from 9 AM to 6 PM, Monday to Saturday to                        address your queries and concerns.

  • Contact Us:

        Email: hello@shrorasriendeavors.com
        Phone: +91-70759 41319
        Live Chat: Available on our website during support hours.

  • Feedback and Complaints:

       We value your feedback! If you have any suggestions or concerns, please don’t hesitate to            reach out. We strive to resolve complaints within 48-72 Hours.

  • Product Queries:

       For questions about our mushrooms, usage tips, or storage advice, visit our FAQ Section or           contact our team directly.

Privacy & Safety

We take your privacy and safety seriously. Here’s how we protect your information:

  • Data Collection:

      We collect only the information necessary to process your orders, such as name, address, email, and  payment details.

      Your personal data will never be sold or shared with third parties, except for essential services (e.g., shipping providers).

  • Data Security:

       Our website is secured with SSL encryption to protect your data during transactions.

       Payment processing is handled through trusted and secure gateways to ensure safety.

  • Your Rights:

       You have the right to access, update, or delete your personal information. Contact us at [Insert email] for assistance.

  • Safety Assurance:

      We ensure that all products are packaged under hygienic conditions to maintain quality and freshness.

Our mushrooms are cultivated using sustainable and safe farming practices.

Wholesale Inquiries

We welcome bulk orders and partnerships! Whether you’re a restaurant, retailer, distributor, or Importer we’re excited to collaborate with you.

  • Bulk Orders:

       Minimum Order Quantity: 25Kgs.

       Discounts: Custom pricing available for large-volume orders.

  • How to Inquire:

       Email us at hello@shrorasriendeavors.com with details about your business and order requirements.

       Include the product types, quantities, and delivery location in your inquiry.

  • Lead Time:

       For wholesale orders, processing may take 5-7 days depending on the volume.

  • Partnership Opportunities:

       If you’re interested in long-term collaboration, we’d love to discuss how we can work together. Reach out         via email or phone.

At Shrorasri Endeavors, we are dedicated to building lasting relationships with our customers and partners. If you have any additional questions or concerns, feel free to contact us. We’re here to help!

Payment Methods 

- Credit / Debit Cards/UPI/Net Banking
- PAYPAL

- Offline Payments

Tel: +91- 70759 41319

Weekdays : 8am - 9pm
Weekends:  8am - 12pm 

 

Delivery Hours

Operating Hours

Mon - Fri: 8am - 8pm

​​Saturday: 9am - 7pm

​Sunday: 9am - 8pm

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